Return Policy

If you are not completely satisfied with your purchase, you may return most unopened items in new condition, for a complete refund or exchange within 30 days of purchase.

We retain the right to cancel any order without notice. Examples include but are not limited to: errors on our website, flaws in pricing, incorrect verbiage, flaws in shipping price, or on a case-by-case basis.

In-store purchases

The original receipt, gift receipt or packing slip and a valid photo I.D. are required for all in-store returns and exchanges.

Online purchases

Must include original packing slip and the unused item in the original packaging in the condition it was delivered. The customer is responsible for any fees related to shipping the merchandise back to Bad Bunny Billiards unless the return is a result of our error. Customers should examine all packages for damage upon arrival and note with the carrier any visible damage to the product packaging. If you receive a shipment damaged, please refuse delivery of said shipment and have the shipping company return it. If you receive an item damaged and do not refuse it, you have accepted the condition and the item cannot be returned.

Items That Cannot Be Returned

  • Shipping delivery, and/or installation services
  • Consumable goods such as chalk, shuffleboard powder, etc.
  • Items damaged, abused, or appear to be misused
  • Items missing parts or accessories
  • Items that have been personalized
  • Special order items
  • Assembled Pool Tables
  • Assembled Shuffleboards
  • Pool cues, balls, ball racks, bridges, and cue racks

Restocking Fees

A 15% restocking fee will be applied to:

  • Pool Tables
  • Shuffleboard Tables